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Basic service trips are Diagnostic/Repair, Cleanings, and Remove & Reinstall Estimate Trips.We’ll take your info on the next page and confirm the appointment with you before showing up!
San Antonio Reviews
Quick and efficient
peter junjulas
13:37 11 Oct 24
So far so Great! Alex, the Solar Service technician, arrived promptly and performed a thorough inspection of our downed solar panel system. Alex provided expert advice and did not try to upsell me on other products. I valued Alex’s integrity and professionalism during the visit and we will be signing up for Solar Service silver maintenance plan to ensure our home solar panel system functions optimally!
Jerome Draughn
17:10 10 Oct 24
Continued great service. Good to have a reliable solar service company in San Antonio.
Jeff McKitrick
16:43 04 Oct 24
Thanks. Angel did a great job on cleaning our solar panels.
Elizabeth Sampson
20:34 03 Oct 24
Angel the technician was very professional and knowledgeable. Great service
Micheal Thompson
14:40 02 Oct 24
We were very happy with Angel's efforts to keep our solar system working at its best level. He was on time, finished in good time and we were very impressed with him and the company. Thank you. See you next year!
Carole
16:02 01 Oct 24
Much more reliable and customer friendly than previous solar edge service. Highly recommend
Marsha Nunley MD
19:38 16 Sep 24
First time cleaning the solar panels ever. Took about an hour or so. Like how I was shown before and after pics of the cleaning. However the sides of the panels still remain dirty which is why I’m rating three stars. The top of the panel looks new after cleaning. Yet the sides of the panels still look dirty. I thought everything would be cleaned during the visit.Addendum 9/8. They came by on Friday 9/6 to come and clean the sides of the solar panels. Great job over all. Now it’s 5 star review here.
Adrian Rodriguez
15:50 08 Sep 24
Francisco and the install team were wonderful! They communicated efficiently, and they were on time and friendly. He introduced himself and gave a brief explanation about what he was going to do, and how long it would take. Also, paying invoices was super easy! Highly recommend!
Kimberly Wheeler
13:05 07 Sep 24
Very pleased to have technical experts like Angel and Alex inspect and clean our system. They’re assessment sync’d w/my monitoring of our system. The cleaning will boost perf about 10% — hadn’t cleaned since installation 5 yrs ago. Onboard w/annual cleaning plan and will monitor to see if bi-annual is necessary. If so, will be pleased to continue to work w/Solar Service.
Wendi Hayes
17:11 06 Sep 24
Great service! Zane was great!
Mike Lamar
15:04 06 Sep 24
Great service and I really appreciate them having a monthly plan for solar cleaning and service!
Patricia Gilmore
17:24 01 Sep 24
Always great service, on time, reasonably priced. Solar service has taken over my service requirements for the past three years, best price and works well with customer to resolve maintenance issues and replacement of parts and panels within budget, highly recommend!
Ron Lane
19:27 28 Aug 24
Great service!
Lorena Briones
13:59 27 Aug 24
Purchased a home w/ solar and come to find out it wasn't working. Tried troubleshooting it myself w/ no luck and ended up calling Solar Service. Customer representative on the phone was friendly and scheduled me for the following week as it's the busy season for solar. Angel, our tech, was there at exactly the time he was projected to be.Let me just say that Angel was awesome and VERY knowledgeable!!We discussed what I had done and then I left him to it. Within a matter of maybe 15-20 min he had figured out the previous installer wired it wrong and it's a common issue with inexperienced installers. He had already fixed it and everything! He's even helping us get monitoring access for transfer from the previous owner.100% trust this company and Angel after this experience! If you're shopping for knowledgeable solar companies, definitely give Solar Service a call and request Angel! Thanks again man for getting us back up and running! I don't ever leave reviews, but this one is well deserved.
Colton Chambers
02:35 23 Aug 24
Excellent service and great pricing. Relieved to have all our panels up and running!
Dana Comstock
21:59 21 Aug 24
We were a RoofFix customer w/no service after they closed. Solar Seevice saved us! Angel did an excellent job of devising our equipment on one of the hottest August days of 2024! Highly recommend!
Annette Craven
17:16 21 Aug 24
Workers very polite and professional. I will use them again when I upgrade my solar.
Ken Steiner
21:51 20 Aug 24
Great work…highly recommend!!
Grant Gill
17:37 20 Aug 24
I had a fault message on my inverter and like so many others, the company that installed my solar system was long since gone. I thought I'd try Solar Service to see if all the positive reviews were a sign of a well run, fair business. I agreed to the initial trip plus 2 hour troubleshooting charge - and wondered what I'd get. WOW, Luis checked the inverter, and then the panels and found a wiring issue under a solar panel in the roof. He fixed it in the first trip in 90 minutes. He was professional and very personable. I couldn't happier with the service!
Paul Simonetta
22:01 10 Aug 24
Excellent service and responsiveness. They answered all my questions to completely and thoroughly.I highly recommend Solar Service.
Brian Zurovetz
23:25 09 Aug 24
On a scale of 1-5, Solar Service rates a 10. Last summer they assisted with warranty replacement of my inverter. Today, the panels were cleaned. With each visit, regardless of the reason for the call, the whole system is assessed for performance. I appreciate the focus on service vs sales and the qualifications of the personnel providing the service. I value the candid counsel when options are available. Office staff are also reassuringly knowledgeable about systems. I find the fees charged to be an exceptional value. I have no hesitation in enthusiastically recommending Solar Service!
Christie smith
22:08 09 Aug 24
Love Solar Service! Response was quick compared to other experiences that took months. Angel was quick to determine a solution. He’s knowledgeable, and he took time to see if there were warranties still available on my existing solar system. An inverter had to be replaced after years of use and the work was done neatly and professionally - even in this heat. I didn't realize they offer cleaning of solar panels. I’m on the schedule! Call Solar Service. They get the job done!
James Riley
13:16 09 Aug 24
Angek, the Solar Service Company Tech was professional and thorough cleaning 51 solar panels. Highly recommend these folks to service your solar electric system. There was a lot of grime built up on the panels that reduce energy production efficiency.
RONALD PROTHRO
23:14 08 Aug 24
Awesome service and great customer support.
Juan Alvarado
15:54 06 Aug 24
I recently had Solar Service replace my inverter, and I am extremely satisfied with their work. The team was very professional and courteous throughout the entire process. They arrived on time and completed the job efficiently. I highly recommend Solar Service for their excellent service and reliability.
Valentine Vangtan
14:27 02 Aug 24
Great company! I would highly recommend this company if you’re in need of a solar maintenance company. My previous maintenance companies were non responsive, didn’t stay in business very long, and didn’t get results this company has been able to get. Outstanding company!
Richard Witham
11:23 30 Jul 24
Arrived on ring, was courteous, patient and through.
Martha Hanes
13:17 20 Jul 24
I’m very pleased with this companyVery helpful and they did a good jobI was not aware that you needed to have your panels clean I was told by C P S and I looked for company that did that kind of workSo glad that I found themSolar Service give them a call
diane tuttle
15:04 18 Jul 24
Angel is awesome! He explained everything he had to do, and when he completed the job he showed us everything he accomplished. I highly recommend Solar Service and Angel in SA!
Tim Harter
14:13 13 Jul 24
Great service, great communication, and very reasonably priced. My first appointment was double booked so I was given a discount to reschedule. Then, when that appointment fell through due to a rain storm I was rescheduled for the next day, and was first in line. Customer service was friendly and courteous from the start.
Troy Anglin
13:40 12 Jul 24
I called on Monday. Got an appointment the next day. They cleaned and diagnosed my panels to ensure they were performing correctly. The tech was quick and explained everything effectively. I would highly recommend.
Norma Mathis
14:52 11 Jul 24
Great job! Highly qualified tech arrived, diagnosed problem, and coordinated warranty replacement of failed components. Technician was highly responsive, knowledgeable, and communicative.
Hans Liebe
14:38 09 Jul 24
After my installation there was no service to help us maintain the solar panels or system. We called Solar Service-who responded quickly with a fair price. The Electrician was experienced with our system and quickly solved the problem to prevent the shut down from re-occurring. He cleaned the 45 panels and reset our system to working order. Angel-the electrician was our Angel fixing our solar repair. He was polite, worked quickly and quietly and efficiently. He left no mess or any damage to the roof area. I Recommend using this company-we will for all our solar needs.
DONNA JACKSON
09:32 09 Jul 24
Angel was very professional and completed his evaluation and let me know that he had to order parts from the manufacturer.
Mary Turner
21:48 07 Jul 24
Solar Service technician, Angel, did an excellent job diagnosing a problem with our panels and was able to get the manufacturer to honor their warranty and send replacement parts. We’re very fortunate to have found Solar Service to ensure we continue to get the most out of our large investment in solar power.
Sammy Sandro
19:28 07 Jul 24
Amazing service. Keeps our solar panels at peak perfomance
Dietlinde Davis
16:16 27 Jun 24
Right on time and very knowledgeable. Went the extra mile to get the job done.
Will Bearden
03:40 26 Jun 24
Angel was on time, efficient, polite, and respectful of property. Solar Service is always efficient and quick to respond. Highly recommend Solar Service!
Cile Read
18:16 25 Jun 24
Today was my yearly service, cleaning and inspection of my solar panels. I have been a client of Solar Service for a year. I am so relieved that i found this company to service my panels and to keep them in working order. Thank you for the professional tech you assigned to my job, Angel. He was courteous and efficient and also answered all my questions. Thank you, and I am looking forward to another year of a wonderful business relationship.
Georgia Hernandez
16:00 25 Jun 24
Gentleman was very helpful and did a good job.
Donna Passante
01:15 25 Jun 24
I scheduled an appt to remove and reinstall my panels for a new roof and messed up the date of the removal which caused a huge issue with my roofer. Anyways, Jenna the front office manager was extremely professional and was able to fit me in. She really saved me as I’m been going through a lot of stress recently. Anyways, what a great company and I avoided a $100 rescheduling fee from that roofer. There’s a reason this company is 5 star. I am very appreciative of this company. Thank you!
Ronnie Castillo
15:22 22 Jun 24
Good service to maintain solar system.
Russell Conkling
16:04 20 Jun 24
Tried to get our installer (CamSolar) out to diag our nonfunctioning system. CamSolar made us prepay for a service call and said the service department will call to schedule a date for service. I have been waiting for 4 week and have not gotten a date. Found Solar Service over this past weekend sent in a request and was contacted on Monday and had my system diagnosed on Tuesday. Could not have asked for better service.Would not hesitate to recommend these guys.Angel was my tech and explained what he was doing/his thinking process.
Carlos De La Vega
20:46 18 Jun 24
On time, friendly, and fast work.
andrew harper
20:32 11 Jun 24
Solar service is key to keeping our panels functioning optimally
Christopher Duhon
16:25 11 Jun 24
On time and they look great.
Charles Boone
19:04 10 Jun 24
Austin Reviews
Great service, knowledgeable technicians, and very helpful with all things solar. They helped fix some unforeseen issues on some detach and reset jobs for roofing work and Jenna, Jack, and Austin have been a pleasure to work with!
Nick Eaton
19:01 10 Oct 24
Excellent service, good advice, will be a repeat customer
Sheppard Parker
18:20 10 Oct 24
Great service, helpful explanations.
Ben Bope
15:41 09 Oct 24
Jack was a pleasure to have service my solar system. He was very thorough on his approach to ensure proper operation of my homes solar system. Looking forward to my next service! Thanks Jack!
David Smith
16:24 08 Oct 24
Excellent service
Wendy Woods
19:25 07 Oct 24
Fabulous customer service! Thank you.
Helen Davis
14:13 05 Oct 24
The service technician was timely, troubleshooted the issues quickly and gave a well informed explanation of the repairs needed. He also did a full diagnostic of the system and checked the panels for any physical damage. I was able to ask questions and was provided with knowledgeable answers.
Stephen Crouch
20:47 03 Oct 24
Dante Cortez was polite, charming, knowledgeable and professional. The person who tookMy call was also polite and professional. I would recommend Solar Service to everyone!!!
Heather Copeland
17:11 01 Oct 24
Solar service was great with their diagnostics on my system
Aaron Dygert
16:02 01 Oct 24
Excellent work!
willy fischler
16:08 30 Sep 24
Great response time amazing company.
JET Restoration
14:43 25 Sep 24
We’re fast and efficient in removing panels for new roof and reinstalling. I trust them with my solar system.
Barbara Eaton
18:17 20 Sep 24
Early for appointments. Very quick and conscientious service.
Cliff Farris
00:04 20 Sep 24
jack from solar service came out to reconnect our solar panels after a year of them being disconnected due to a remodel. he was super quick and even gave us a run through of how the system works !
Brenda Hernandez
18:09 18 Sep 24
Thorough and informative
john mcmullen
00:30 18 Sep 24
So far it’s the most responsive solar power service company. Their technicians are very professional. They are not just sell and solar panels, take your money and left. They do take care their customers.
Xiaomei Liu
13:50 06 Sep 24
Due to 5/12/24 storm our roof needed replacing. We have 72 solar panels installed by a “less than reputable” provider that had to be removed before new roof put on. Francisco Alvarez project team came in & removed within 4 hours. Stored our equipment in an orderly fashion in our backyard. After new roof installed they came around 8 am & had re-installed by 5:30 same day! They were prompt, steady hard working and did a Great job cleaning up after theirselves-better than the roofers did. Our solar back in service & we couldn’t be more pleased. We’ve signed up for their maintenance agreement which more than what original installer gave in 2 years.Thank you again Francisco team and all of Solar Service staff-they answered all my questions & respond so quickly!!
Darlene Kimball
23:19 05 Sep 24
Very kind, fast and professional service all around from scheduling to the awesome Technician Dante that put up with all my questions and was able to correct the sub-par install from my solar company that unsurprisingly is out of business. I have much less worries about the conduit dropping and bouncing in the wind.
Nathaniel Rogers
22:10 04 Sep 24
Excellent service from Jack Acuna and this company. Very though, respectful of our property, courteous, pleasant to deal with and reasonable cost. It's hard to find someone that reflects this quality of service. Will continue to use their services.
Catherine Young
17:28 03 Sep 24
It is two days since the reinstallation and everything looks good and green up on the application, so I think your technician lead by Francisco Alvarez did an extraordinary job, I hope management is paying this hard workers well .James Perkins
James Perkins
23:03 29 Aug 24
Great job, and amazing customer service!
JOSE RENDON
18:38 28 Aug 24
Extremely happy
Dan Wilde
22:05 27 Aug 24
They were on time and handled requests promptly and professionally. Dante was very courteous and explained all he did.
Carlos Guzman
19:39 26 Aug 24
Solar guys did a great job installing critter guards on our rooftop solar panels.
Tod Benton
23:15 24 Aug 24
Fantastic service by Dante and the company. He found my issue in less than a minute and got me back up and running 100 percent! He even took the time to educate me on the monitoring apps which the original sales people did not do! Thanks again
greg brown
19:32 22 Aug 24
They installed critter cages on my solar panels and did a great job
Michele Dickson
14:21 22 Aug 24
Earlier this year I wrote a review for getting our solar system. This time we worked with Solar Service to upgrade our system to add a battery backup. Dante was the primary technician on the project and he did another fantastic job. He worked meticulously and showed a lot of care for our older home. We are very happy with the service and I would again highly recommend Solar Service.
Harish Boini
15:55 18 Aug 24
The crew and the job both were wonderful. Mando was all that he was supposed be and so much more , friendly courteous and fun to be around. My wife really likes him. Thanks much and I say there should be a sixth star they certainly deserve it
Terrry Emmett
20:33 17 Aug 24
Thanks to everyone at Solar Service for the quick, educational, friendly, and drama free help getting our panels removed for new roof work!
H B
18:54 16 Aug 24
This company is AWESOME !! I had a solar edge inverter fry out and Jack A. came out and had it swapped in no time, gave me a comprehensive diagnosis of the system after the new inverter was installed and answered all my questions. They are the solar service you need if you’re installer is now out of business (like mine unfortunately) . Highly recommended
Gregg Swanson
22:58 15 Aug 24
Excellent company; I highly recommend it!
John Heredia
00:48 15 Aug 24
Quick return. Solved the problem.
Wappy Magoo
19:23 12 Aug 24
He showed up on time, was very efficient and knowledgeable of his job. Showed up on time to reinstall my system and insured everything worked properly. Very satisfied with everything the company preformed.
Gene Williams
13:15 12 Aug 24
Dante came out to service and clean my solar system after I found out my system was not working properly due to Elite construction solar and roofing not reinstalling my system correctly. Dante pulled up my system on solar edge and showed me which panels were not functioning properly he explained everything that was needed and now my system is clean and functioning perfectly. Thank you Solar Services for being trustworthy and professional.
Andrew Dawn
20:42 08 Aug 24
Dante was very professional and capable. Said what he was going to do and did exactly what he said. Great communication and great outcome.
Louie Ehrlich
13:06 08 Aug 24
My solar panels stopped generating electricity and Dante diagnosed problem very quickly and explained the problem and solution fully and honestly.After ordering the inverter to correct the problem, Dante installed it and ensured that the entire system was working correctly.
Brenda Calhoun
13:06 03 Aug 24
Dante was outstanding not too many technicians will take the time to explain the processes of the repairs being done. Dante rose to any task or question asked. I will be using other services from this company in the very near future. Thanks Dante...
Kim D
19:18 01 Aug 24
Top-notch service! Working with Solar Service was awesome. They showed up on time, took care of business, handled our issues, and clearly explained what work was preformed. Highly recommended.
Jesse Brede
15:35 01 Aug 24
Jack Acuna was great. He found the issue with my solar panels and contacted solar edge to grant me a replacement part through their warranty. Money well spend
Marcelo Quijano
19:38 31 Jul 24
JC was courteous, on time and thorough. My solar panels had not been cleaned in 7 years so everything he did was a vast improvement. We have some mineral staining on a few panels from well water, but that will be addresses on the next cleaning. I am so happy to find Solar Service when I did.
Maureen Gray
18:10 31 Jul 24
Did a great job removing and installing the panels. Thank you.
kathy weafer
22:09 29 Jul 24
Always easy to deal with. Have worked on my system a few times and are always very professional.
Phil Adams
16:45 29 Jul 24
What I Liked: Let me first say they did a really great job cleaning the panels and documenting the work. The tech was friendly and seemed knowledgeable.What I Didn't Like: Scheduling was chaotic with lots of back and forth. They ended up scheduling me then showed up a week earlier than expected (not a huge deal). I got quoted for a price around $195 but was charged just over $300 for the final service. Customer service was helpful in identifying I was overcharged and refunded around $45.Overall: I think this company is pretty good. They do a good job but leave some things to be desired on the administrative side. Will probably use them again.
cody hutson
15:13 27 Sep 24