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Basic service trips are Diagnostic/Repair, Cleanings, and Remove & Reinstall Estimate Trips.We’ll take your info on the next page and confirm the appointment with you before showing up!
San Antonio Reviews
Great job by technician cleaning the panels and advising me of any problems that I might have did a wonderful job very polite very courteous and very knowledgeable on the system. Thanks again. I rate him with 5Star review. Outstanding Service technician
Walter Gleason
16:24 10 Dec 24
Solar Service has always been efficient and timely on my Solar equipment.
Peter Trudell
20:33 09 Dec 24
This afternoon, I received a call from Angel (Hector) to let me know he was at my house to check my solar panels and equipment. I assured Hector that he could go into the backyard. He started checking the equipment on the side of my house to make sure it was doing what it should be doing. Then Hector went onto the roof to check the panels. He showed me pictures of the panels before and after he washed them. He did an awesome job cleaning the solar panels. I appreciated that he took lots of pictures to show me the before and after look of the panels. Thank you, Hector, got a job well done! 😊
Susan Bacak
23:12 03 Dec 24
I like that Luis texts that he is on his way. He asks if there any issues he needs to check. After cleaning he sends a detailed email with pictures before and after cleaning. He inspects the panels and inverters for problems too. Luis and Solar Service provide a very positive customer experience.
Jesse Diaz
21:28 21 Nov 24
There service was good and tech Angel explain everything about what he was doing and what needed fixing . They were referred to me by Solaredge because I lost the old installer they went out business . Solar service step in to set me up as a client of there’s . I think they did a great job over all.
Roland Horst
17:09 20 Nov 24
Alex was thorough, friendly, and efficient! He quickly diagnosed the issues and a plan for correcting our solar problems.
david Rohret
16:15 20 Nov 24
Great service, great communication, and very reasonably priced. My first appointment was double booked so I was given a discount to reschedule. Then, when that appointment fell through due to a rain storm I was rescheduled for the next day, and was first in line. Customer service was friendly and courteous from the start.
Troy Anglin
14:08 17 Nov 24
Great job!! Very persistent on accomplishing his job.
Clayton Crooks
22:24 11 Nov 24
Angel showed up right on time and got right to work checking out my system and cleaning the panels. He explained what to expect and how long it would take (and nailed it!). Before he left, he showed me pictures of his work and summarized everything. He was friendly, thorough, and professional. Well done!
Pete Herrera
19:28 07 Nov 24
Great service, always on time. Great communications.
Texas Materials
15:43 07 Nov 24
great experience. panels are always thoroughly cleaned and checked
Shelley Anthony
20:18 05 Nov 24
Our electrician Jack was on time and communication about arrival time was perfect. When Jack arrived he not only repaired the concern, he was instructive about our system as well. In addition, he informed us about how Solar Service will be monitoring our system. This was very reassuring since the company that installed the system basically abandoned us for all service concerns.
Janet Deltuva
16:44 03 Nov 24
Mr. Angel Casillas did an outstanding job in replacing a damaged solar panel on our solar system. Sir, thank you so much.We are quite grateful and thankful for the continuing service that Solar Service provides.I’ve been using Solar Service since the beginning of 2019, when we were in dire need of safety and workmanship fixes on our solar system.Solar Services repaired our system, walked us through the process with detailed photos and explanations and we haven’t looked back since.I schedule cleanings every quarter to maintain my solar system and Solar Services delivers top notch service.We couldn’t be happier with the outstanding service provided by Solar Service.
Lee A Royster Jr
18:37 31 Oct 24
This business is top notch. They come over every six months and not just clean and inspect my panels, but also check the system for any discrepancies and ensure proper power is being produced. My panels continue to produce perfectly
Aaron Royce
16:59 31 Oct 24
I requested a service call on my previously installed system that had lost communications. Angel Casillas, the Electrician, came out, diagnosed the problem, performed some needed updates to the system, and got me communicating again with my system. I started getting information from earlier this month and has been going smoothly ever since.Angel also looked at my panels on my roof, took pictures, and verified that all of my hardware is still in place. He was very knowledgeable and very courteous with answering all of my questions.I would highly recommend Solar Service if have a need to have your system inspected, and troubleshot. Especially, if you fell into the same situation where my installers went out-of-business.Thank you for everything.
Jim Korejko
18:20 29 Oct 24
Very personable and professional. Got right to work, completed the tasks quickly and well, communicated well. Would work with any time.
Douglas Palmer
13:47 26 Oct 24
This company is unbelievably good. The tech Angel was so helpful in servicing my house. He is very knowledgeable in his craft. He in fact truly is an Angel. I highly recommend them for all your solar needs. Thanks.
Bigblkbldmn
16:02 24 Oct 24
Much more reliable and customer friendly than previous solar edge service. Highly recommendJust got my Oct bill. Dropped from $126 to $40 after service and cleaning of panels!
Marsha Nunley MD
13:48 24 Oct 24
Great work…highly recommend!!
Grant Gill
17:51 22 Oct 24
the dude was fast and thorough. exceeded expectation Job well done.
joel maldonado
16:15 19 Oct 24
The electrician was very polite and answered all my questions about the system. He did a great job cleaning the solar panels. I will use this service again. I strongly recommend Solar Service.
James
22:50 17 Oct 24
Was every professional, did the work and explained what he did.
Richard Cruz
22:00 16 Oct 24
Quick and efficient
peter junjulas
13:37 11 Oct 24
So far so Great! Alex, the Solar Service technician, arrived promptly and performed a thorough inspection of our downed solar panel system. Alex provided expert advice and did not try to upsell me on other products. I valued Alex’s integrity and professionalism during the visit and we will be signing up for Solar Service silver maintenance plan to ensure our home solar panel system functions optimally!
Jerome Draughn
17:10 10 Oct 24
Continued great service. Good to have a reliable solar service company in San Antonio.
Jeff McKitrick
16:43 04 Oct 24
Thanks. Angel did a great job on cleaning our solar panels.
Elizabeth Sampson
20:34 03 Oct 24
Angel the technician was very professional and knowledgeable. Great service
Micheal Thompson
14:40 02 Oct 24
We were very happy with Angel's efforts to keep our solar system working at its best level. He was on time, finished in good time and we were very impressed with him and the company. Thank you. See you next year!
Carole
16:02 01 Oct 24
First time cleaning the solar panels ever. Took about an hour or so. Like how I was shown before and after pics of the cleaning. However the sides of the panels still remain dirty which is why I’m rating three stars. The top of the panel looks new after cleaning. Yet the sides of the panels still look dirty. I thought everything would be cleaned during the visit.Addendum 9/8. They came by on Friday 9/6 to come and clean the sides of the solar panels. Great job over all. Now it’s 5 star review here.
Adrian Rodriguez
15:50 08 Sep 24
Francisco and the install team were wonderful! They communicated efficiently, and they were on time and friendly. He introduced himself and gave a brief explanation about what he was going to do, and how long it would take. Also, paying invoices was super easy! Highly recommend!
Kimberly Wheeler
13:05 07 Sep 24
Very pleased to have technical experts like Angel and Alex inspect and clean our system. They’re assessment sync’d w/my monitoring of our system. The cleaning will boost perf about 10% — hadn’t cleaned since installation 5 yrs ago. Onboard w/annual cleaning plan and will monitor to see if bi-annual is necessary. If so, will be pleased to continue to work w/Solar Service.
Wendi Hayes
17:11 06 Sep 24
Great service! Zane was great!
Mike Lamar
15:04 06 Sep 24
Great service and I really appreciate them having a monthly plan for solar cleaning and service!
Patricia Gilmore
17:24 01 Sep 24
Always great service, on time, reasonably priced. Solar service has taken over my service requirements for the past three years, best price and works well with customer to resolve maintenance issues and replacement of parts and panels within budget, highly recommend!
Ron Lane
19:27 28 Aug 24
Great service!
Lorena Briones
13:59 27 Aug 24
Purchased a home w/ solar and come to find out it wasn't working. Tried troubleshooting it myself w/ no luck and ended up calling Solar Service. Customer representative on the phone was friendly and scheduled me for the following week as it's the busy season for solar. Angel, our tech, was there at exactly the time he was projected to be.Let me just say that Angel was awesome and VERY knowledgeable!!We discussed what I had done and then I left him to it. Within a matter of maybe 15-20 min he had figured out the previous installer wired it wrong and it's a common issue with inexperienced installers. He had already fixed it and everything! He's even helping us get monitoring access for transfer from the previous owner.100% trust this company and Angel after this experience! If you're shopping for knowledgeable solar companies, definitely give Solar Service a call and request Angel! Thanks again man for getting us back up and running! I don't ever leave reviews, but this one is well deserved.
Colton Chambers
02:35 23 Aug 24
Excellent service and great pricing. Relieved to have all our panels up and running!
Dana Comstock
21:59 21 Aug 24
We were a RoofFix customer w/no service after they closed. Solar Seevice saved us! Angel did an excellent job of devising our equipment on one of the hottest August days of 2024! Highly recommend!
Annette Craven
17:16 21 Aug 24
Workers very polite and professional. I will use them again when I upgrade my solar.
Ken Steiner
21:51 20 Aug 24
I had a fault message on my inverter and like so many others, the company that installed my solar system was long since gone. I thought I'd try Solar Service to see if all the positive reviews were a sign of a well run, fair business. I agreed to the initial trip plus 2 hour troubleshooting charge - and wondered what I'd get. WOW, Luis checked the inverter, and then the panels and found a wiring issue under a solar panel in the roof. He fixed it in the first trip in 90 minutes. He was professional and very personable. I couldn't happier with the service!
Paul Simonetta
22:01 10 Aug 24
Excellent service and responsiveness. They answered all my questions to completely and thoroughly.I highly recommend Solar Service.
Brian Zurovetz
23:25 09 Aug 24
On a scale of 1-5, Solar Service rates a 10. Last summer they assisted with warranty replacement of my inverter. Today, the panels were cleaned. With each visit, regardless of the reason for the call, the whole system is assessed for performance. I appreciate the focus on service vs sales and the qualifications of the personnel providing the service. I value the candid counsel when options are available. Office staff are also reassuringly knowledgeable about systems. I find the fees charged to be an exceptional value. I have no hesitation in enthusiastically recommending Solar Service!
Christie smith
22:08 09 Aug 24
Love Solar Service! Response was quick compared to other experiences that took months. Angel was quick to determine a solution. He’s knowledgeable, and he took time to see if there were warranties still available on my existing solar system. An inverter had to be replaced after years of use and the work was done neatly and professionally - even in this heat. I didn't realize they offer cleaning of solar panels. I’m on the schedule! Call Solar Service. They get the job done!
James Riley
13:16 09 Aug 24
Angek, the Solar Service Company Tech was professional and thorough cleaning 51 solar panels. Highly recommend these folks to service your solar electric system. There was a lot of grime built up on the panels that reduce energy production efficiency.
RONALD PROTHRO
23:14 08 Aug 24
Awesome service and great customer support.
Juan Alvarado
15:54 06 Aug 24
Austin Reviews
Today we once again received A+ Service from Solar Service. Our tech was Francisco Alvarez who inspected, then cleaned our solar system. He was proficient and fast. Prior to leaving, he made it a point to back brief me. I truly appreciate Francisco and the whole team at Solar Service. They are professional, and experts at their craft. In addition they are all considerate and truly want to do a great job. 👍🏼Thank you Francisco and Solar Service for taking care of the Akuna Ohana.Aloha🤙🏼🌺Patrick & Kimberly
Patrick Akuna
14:42 13 Dec 24
Jack addressed the questions and concerns I had with the solar systemHe was able to give the information to feel more confident with the systemThank you Jack and Solar service
Luis Garcia
01:51 13 Dec 24
They were on time and handled requests promptly and professionally. Frankie was very courteous and explained all he did.He even gave me a report on the condition of the roof shingles. Great service!
Carlos Guzman
20:22 12 Dec 24
Update 05 Nov 2024:(Apologies, I forgot to click post)I just went from two cleanings for my panels to three a year. I cannot express how much I feel this company is all about taking care of the customer!!!!! It hasn’t mattered if I call to get basic into, help when I had to change my roof out (hail damage) and had to get the solar panels removed and reinstalled - they are GREAT!!!!As usual, today Fransisco Alvarez came out to service my panels and everyone who works for this company is just GREAT!!!Thank you for your professionalism, never wanting to up charge anything and just being a company who prides itself in GREAT service.Thank you!!!Miguel Tobon——————————//———————Very satisfied, CJ (the tech who came out) was polite, friendly and professional. He emailed me a PDF with the assessment, before and after pictures (cleaning)…..I’m happy to know my solar panels will get cleaned (and serviced if necessary) - I went with the twice a year plan - definitely the way to go if you live in the city. If you live in a more rural area I strongly recommend three times a year!!!Thank you again, very satisfied!!! I know my panels were relatively new, but the before and after pictures clearly showed how there will still be a bit of build up…Definitely glad I made the call and now have this scheduled for our home.Also keep in mind that this company offers additional services. For example, I’m going to need my roof replaced due to the recent hail storm. Well it’s great to know this company will get you a quote and work with the insurance company…Thank you again!!!
Miguel Tobon
15:04 12 Dec 24
Jack is awesome. He serviced my solar panels and provided me with detailed information about how they are performing. He suggested some work I might want to think about doing to improve how my panels work and gave me a estimate of what the work would cost. I have been with Solar Service for a few years and have had nothing but excellent experiences with them.
Jerome Mau
20:39 11 Dec 24
. LI had to replace my roof and prior to that solar panels had to be removed. This was a request that was given to them last minute. Austin and crew were prompt right on time and removed the panels before the roofers started. And they were back once the roofers completed laying down the singles. Cleaned the panels before setting it up. In all I have been very happy with their professionalism and quality of work done
Suraj J
17:34 10 Dec 24
They came and changed my inverter out. Fast efficient and friendly service will recommend to a friend.
Clayton Dockins
16:25 10 Dec 24
I am very happy with the service/help I received from Austin Salley and his crew. They are all very nice guys. Austin answered my questions in a friendly manner. I will definitely recommend using Solar Service to anybody who is thinking about getting solar panels.
Cindy Valdez
18:24 09 Dec 24
Dante was scheduled for our cleaning but we asked him to look at our system as it was under producing. He was able to pivot and was able to fix our problem during his call. We appreciate his professionalism and flexibility. Great customer service. Thank you Solar Service!
Betty Hwang
05:26 08 Dec 24
Francisco was able to come out and clean the panels that had paint over spray from paint that was done to the house. Great guy and quality work.
William Lemoine
20:39 05 Dec 24
Friendly competent service
Charlie Lancaster
20:15 04 Dec 24
Today Francisco was on time, efficient, mindful of the property. He is helpful, informative, and a wealth of information- just a nice guy!
Jacquie Van Gundy
19:57 03 Dec 24
I’ve used Solar Service for more than 3 years now for cleaning, diagnostics, and repairs. No complaints, I’m delighted with the service! I highly recommend them.
Hilary Brobbey
21:59 02 Dec 24
Not expecting them to call today, but couldn’t have asked for a better day to clean and wash my solar panels as per my maintenance plan with Solar Service. Angel explained what he was going to do and pointed out areas that needed attention on numerous panels. He worked all the layout with care and did not appear to rush through any part of the 48 solar panels. He finished, gathered all his equipment and tools, put everything in his truck/van. He looked over his work as I did and have to say I was happy with the final product and completed very professional, thank you Angel hope to see you again in six months. Roberto Garza, Floresville, TX
Rob Garza
00:58 28 Nov 24
Repairs went well and Francisco did a full system diagnostic as well. All good. Highly recommend!
Tod Benton
01:28 23 Nov 24
Very polite, and explained everything.
Ruth M. Skevofilax
23:00 19 Nov 24
I am very impressed with Solar Service. They are efficient, honest and reasonably priced. Had a great experience with Donte, in particular.
Sandra Mallory
23:14 18 Nov 24
Great job nice and clean now explained everything thoroughly looking forward for my next cleaning.
Cindy Teunisse
17:23 13 Nov 24
Dante was so professional and confident, even with our crazy pitched roof.
Michael Nix-Tipton
22:12 11 Nov 24
I enjoyed a great experience with Solar Service. Austin and his team were very professional, knowledgeable and courteous. I would highly recommend Solar Service.
Paula Hamm
18:54 06 Nov 24
Solar Service Tech (Francisco Alvarez) performed an inspection of our solar system, and discovered that one of our inverters was offline due to a fault in the system and we were not getting maximum solar energy. He reset the inverter and tested the solar unit to make sure it was working properly. He washed and cleaned our solar panels. He inspected and adjusted the critter guard. We are very satisfied with his knowledge, workmanship, and professionalism. Price quote was very much in line with what we expected. Would strongly recommend Solar Service to all our friends and family.
Gilbert Cantu
22:32 04 Nov 24
Austin did a good job
Heather Hodges
01:31 04 Nov 24
Did a great job
Bowen Travis
04:05 03 Nov 24
Top-notch service! Working with Solar Service was awesome. They showed up on time, took care of business, handled our issues, and clearly explained what work was performed. Highly recommended.
Jesse Brede
16:18 01 Nov 24
Francisco Alvarez was perfect, answered all questions and recommended steps going forward from diagnosis.
Birds
20:04 28 Oct 24
Hired Solar services, to replace my old system after hail damage, they came out checked the system, gave me a "great price" to remove, update and replace a 25 year old system, between Jack and Austins install team, I cannot give enough accolades about how amazing / professional / efficient this company, and its staff are.
M B
19:22 28 Oct 24
The solar panels on my rental stopped working years ago. Jack came out, determined the junction box let in water and it caused a short destroying both inverters. He fixed the issue, came back and installed a new inverter and the system works perfectly. They did a great job at a resonable price. Jack was always on time, provided a lot of communication and if I need service on my house I will absolutely call them again.
Brian Sarman
18:39 28 Oct 24
Excellent service! Dante was able to identify my solar issue and resolve it right away. My panels are working again, thanks Dante!
Michael West
17:04 28 Oct 24
It looks great thank you
Lorenzo Munoz
16:20 27 Oct 24
Very personable and informative technicians both times out - one call for cleaning, one for diagnosis of a panel outage.
Randy Hamilton
23:20 24 Oct 24
We are very pleased with the expert service provided by Mr. Alvarez and Solar Service!
Tony Holwerda
12:20 23 Oct 24
Austin and the crew from Solar Service did a great job on our recent project. Having our roof replaced meant we need our solar array removed and reinstalled. The team at Solar Service we’re very professional. They were great communicators letting me know when the crew would arrive and they always showed up on time. Something I especially appreciated was the welcome messages for each visit that included the name and photo of the technician so I knew exactly what to expect. The crew went out of their way to make sure everything was fully operational including cleaning the panels and work site. Thanks Solar Service!!
Cameron Howitt
17:36 21 Oct 24
Excellent service! Dante was friendly and professional. Looking forward to using Solar Service again.
Daniel Kitchel
19:46 17 Oct 24
Quick and simple. Did the cleaning in an efficient manner. Done.
Richard Sylvester
17:26 15 Oct 24
Very thankful we called Solar Service, Angel got the original installer to finally move on fixing a part they had for over a month. Going forward Solar Service will be in charge of our panels. Thank you!!
Laurel Collier
14:56 15 Oct 24
Great service, knowledgeable technicians, and very helpful with all things solar. They helped fix some unforeseen issues on some detach and reset jobs for roofing work and Jenna, Jack, and Austin have been a pleasure to work with!
Nick Eaton
19:01 10 Oct 24
Excellent service, good advice, will be a repeat customer
Sheppard Parker
18:20 10 Oct 24
Great service, helpful explanations.
Ben Bope
15:41 09 Oct 24
Jack was a pleasure to have service my solar system. He was very thorough on his approach to ensure proper operation of my homes solar system. Looking forward to my next service! Thanks Jack!
David Smith
16:24 08 Oct 24
Excellent service
Wendy Woods
19:25 07 Oct 24
Fabulous customer service! Thank you.
Helen Davis
14:13 05 Oct 24
Austin and his crew were very professional and respectful.
Brenda Robertson
16:02 14 Nov 24