Today we once again received A+ Service from Solar Service. Our tech was Francisco Alvarez who inspected, then cleaned our solar system. He was proficient and fast. Prior to leaving, he made it a point to back brief me. I truly appreciate Francisco and the whole team at Solar Service. They are professional, and experts at their craft. In addition they are all considerate and truly want to do a great job. 👍🏼Thank you Francisco and Solar Service for taking care of the Akuna Ohana.Aloha🤙🏼🌺Patrick & Kimberly
Patrick Akuna
14:42 13 Dec 24
Jack addressed the questions and concerns I had with the solar systemHe was able to give the information to feel more confident with the systemThank you Jack and Solar service
Luis Garcia
01:51 13 Dec 24
They were on time and handled requests promptly and professionally. Frankie was very courteous and explained all he did.He even gave me a report on the condition of the roof shingles. Great service!
Carlos Guzman
20:22 12 Dec 24
Update 05 Nov 2024:(Apologies, I forgot to click post)I just went from two cleanings for my panels to three a year. I cannot express how much I feel this company is all about taking care of the customer!!!!! It hasn’t mattered if I call to get basic into, help when I had to change my roof out (hail damage) and had to get the solar panels removed and reinstalled - they are GREAT!!!!As usual, today Fransisco Alvarez came out to service my panels and everyone who works for this company is just GREAT!!!Thank you for your professionalism, never wanting to up charge anything and just being a company who prides itself in GREAT service.Thank you!!!Miguel Tobon——————————//———————Very satisfied, CJ (the tech who came out) was polite, friendly and professional. He emailed me a PDF with the assessment, before and after pictures (cleaning)…..I’m happy to know my solar panels will get cleaned (and serviced if necessary) - I went with the twice a year plan - definitely the way to go if you live in the city. If you live in a more rural area I strongly recommend three times a year!!!Thank you again, very satisfied!!! I know my panels were relatively new, but the before and after pictures clearly showed how there will still be a bit of build up…Definitely glad I made the call and now have this scheduled for our home.Also keep in mind that this company offers additional services. For example, I’m going to need my roof replaced due to the recent hail storm. Well it’s great to know this company will get you a quote and work with the insurance company…Thank you again!!!
Miguel Tobon
15:04 12 Dec 24
Jack is awesome. He serviced my solar panels and provided me with detailed information about how they are performing. He suggested some work I might want to think about doing to improve how my panels work and gave me a estimate of what the work would cost. I have been with Solar Service for a few years and have had nothing but excellent experiences with them.
Jerome Mau
20:39 11 Dec 24
. LI had to replace my roof and prior to that solar panels had to be removed. This was a request that was given to them last minute. Austin and crew were prompt right on time and removed the panels before the roofers started. And they were back once the roofers completed laying down the singles. Cleaned the panels before setting it up. In all I have been very happy with their professionalism and quality of work done
Suraj J
17:34 10 Dec 24
They came and changed my inverter out. Fast efficient and friendly service will recommend to a friend.
Clayton Dockins
16:25 10 Dec 24
I am very happy with the service/help I received from Austin Salley and his crew. They are all very nice guys. Austin answered my questions in a friendly manner. I will definitely recommend using Solar Service to anybody who is thinking about getting solar panels.
Cindy Valdez
18:24 09 Dec 24
Dante was scheduled for our cleaning but we asked him to look at our system as it was under producing. He was able to pivot and was able to fix our problem during his call. We appreciate his professionalism and flexibility. Great customer service. Thank you Solar Service!
Betty Hwang
05:26 08 Dec 24
Francisco was able to come out and clean the panels that had paint over spray from paint that was done to the house. Great guy and quality work.
William Lemoine
20:39 05 Dec 24
Friendly competent service
Charlie Lancaster
20:15 04 Dec 24
Today Francisco was on time, efficient, mindful of the property. He is helpful, informative, and a wealth of information- just a nice guy!
Jacquie Van Gundy
19:57 03 Dec 24
I’ve used Solar Service for more than 3 years now for cleaning, diagnostics, and repairs. No complaints, I’m delighted with the service! I highly recommend them.
Hilary Brobbey
21:59 02 Dec 24
Not expecting them to call today, but couldn’t have asked for a better day to clean and wash my solar panels as per my maintenance plan with Solar Service. Angel explained what he was going to do and pointed out areas that needed attention on numerous panels. He worked all the layout with care and did not appear to rush through any part of the 48 solar panels. He finished, gathered all his equipment and tools, put everything in his truck/van. He looked over his work as I did and have to say I was happy with the final product and completed very professional, thank you Angel hope to see you again in six months. Roberto Garza, Floresville, TX
Rob Garza
00:58 28 Nov 24
Repairs went well and Francisco did a full system diagnostic as well. All good. Highly recommend!
Tod Benton
01:28 23 Nov 24
Very polite, and explained everything.
Ruth M. Skevofilax
23:00 19 Nov 24
I am very impressed with Solar Service. They are efficient, honest and reasonably priced. Had a great experience with Donte, in particular.
Sandra Mallory
23:14 18 Nov 24
Great job nice and clean now explained everything thoroughly looking forward for my next cleaning.
Cindy Teunisse
17:23 13 Nov 24
Dante was so professional and confident, even with our crazy pitched roof.
Michael Nix-Tipton
22:12 11 Nov 24
I enjoyed a great experience with Solar Service. Austin and his team were very professional, knowledgeable and courteous. I would highly recommend Solar Service.
Paula Hamm
18:54 06 Nov 24
Solar Service Tech (Francisco Alvarez) performed an inspection of our solar system, and discovered that one of our inverters was offline due to a fault in the system and we were not getting maximum solar energy. He reset the inverter and tested the solar unit to make sure it was working properly. He washed and cleaned our solar panels. He inspected and adjusted the critter guard. We are very satisfied with his knowledge, workmanship, and professionalism. Price quote was very much in line with what we expected. Would strongly recommend Solar Service to all our friends and family.
Gilbert Cantu
22:32 04 Nov 24
Austin did a good job
Heather Hodges
01:31 04 Nov 24
Did a great job
Bowen Travis
04:05 03 Nov 24
Top-notch service! Working with Solar Service was awesome. They showed up on time, took care of business, handled our issues, and clearly explained what work was performed. Highly recommended.
Jesse Brede
16:18 01 Nov 24
Francisco Alvarez was perfect, answered all questions and recommended steps going forward from diagnosis.
Birds
20:04 28 Oct 24
Hired Solar services, to replace my old system after hail damage, they came out checked the system, gave me a "great price" to remove, update and replace a 25 year old system, between Jack and Austins install team, I cannot give enough accolades about how amazing / professional / efficient this company, and its staff are.
M B
19:22 28 Oct 24
The solar panels on my rental stopped working years ago. Jack came out, determined the junction box let in water and it caused a short destroying both inverters. He fixed the issue, came back and installed a new inverter and the system works perfectly. They did a great job at a resonable price. Jack was always on time, provided a lot of communication and if I need service on my house I will absolutely call them again.
Brian Sarman
18:39 28 Oct 24
Excellent service! Dante was able to identify my solar issue and resolve it right away. My panels are working again, thanks Dante!
Michael West
17:04 28 Oct 24
It looks great thank you
Lorenzo Munoz
16:20 27 Oct 24
Very personable and informative technicians both times out - one call for cleaning, one for diagnosis of a panel outage.
Randy Hamilton
23:20 24 Oct 24
We are very pleased with the expert service provided by Mr. Alvarez and Solar Service!
Tony Holwerda
12:20 23 Oct 24
Austin and the crew from Solar Service did a great job on our recent project. Having our roof replaced meant we need our solar array removed and reinstalled. The team at Solar Service we’re very professional. They were great communicators letting me know when the crew would arrive and they always showed up on time. Something I especially appreciated was the welcome messages for each visit that included the name and photo of the technician so I knew exactly what to expect. The crew went out of their way to make sure everything was fully operational including cleaning the panels and work site. Thanks Solar Service!!
Cameron Howitt
17:36 21 Oct 24
Excellent service! Dante was friendly and professional. Looking forward to using Solar Service again.
Daniel Kitchel
19:46 17 Oct 24
Quick and simple. Did the cleaning in an efficient manner. Done.
Richard Sylvester
17:26 15 Oct 24
Very thankful we called Solar Service, Angel got the original installer to finally move on fixing a part they had for over a month. Going forward Solar Service will be in charge of our panels. Thank you!!
Laurel Collier
14:56 15 Oct 24
Great service, knowledgeable technicians, and very helpful with all things solar. They helped fix some unforeseen issues on some detach and reset jobs for roofing work and Jenna, Jack, and Austin have been a pleasure to work with!
Nick Eaton
19:01 10 Oct 24
Excellent service, good advice, will be a repeat customer
Sheppard Parker
18:20 10 Oct 24
Great service, helpful explanations.
Ben Bope
15:41 09 Oct 24
Jack was a pleasure to have service my solar system. He was very thorough on his approach to ensure proper operation of my homes solar system. Looking forward to my next service! Thanks Jack!
David Smith
16:24 08 Oct 24
Excellent service
Wendy Woods
19:25 07 Oct 24
Fabulous customer service! Thank you.
Helen Davis
14:13 05 Oct 24
Austin and his crew were very professional and respectful.
Andrew happy to be able to know if his solar is working after we helped him fix his @enphase monitoring. Now he can not only see his solar production on his phone, but can see panel level production allowing us to more easily identify and fix smaller issues which lead to bigger issues.
The McCarty’s happy after their recent upgrade! All new panels means double their power production, new panel warranty, and a new workmanship warranty from Solar Service - not bad.