Warranty Assistance
Most solar warranty claims fail on paperwork, not merit. We file the claim, chase the manufacturer, and do the work when it is approved — including when the original installer is gone.
Top Four Reasons Warranty Claims Get Denied
- Your Installer Went Out of BusinessThe Texas solar boom left a lot of homeowners holding a workmanship warranty from a company that no longer exists. The equipment warranty usually still stands.
- The System Was Never RegisteredManufacturer coverage often depends on registration at commissioning. When the installer skipped it, the claim gets denied on a technicality.
- Product and Workmanship Are Two Different WarrantiesThe panel maker covers the panel. Somebody else covered the labor, the roof penetrations and the wiring. Knowing which one applies is most of the battle.
- Claims Need Evidence You Do Not HaveManufacturers want serial numbers, fault codes, production data and photographs in a specific form. A phone call describing the problem gets nowhere.
Top Four Solutions to This Problem
- Find Out What You Are Actually Covered ForWe identify your equipment, check registration and warranty status, and tell you plainly what is still in force.
- Build the Claim With Real EvidenceSerial numbers, fault codes, production history and photographs, packaged the way the manufacturer requires the first time.
- Deal With the Manufacturer For YouWe file it, chase it and handle the back and forth, so you are not on hold explaining a fault code you did not cause.
- Do the Replacement Work OurselvesWhen the claim is approved our crew installs the warranty parts, so you are not left holding a box and looking for an electrician.
Let’s get your solar working again.
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